Shipping Policy

Shipping Countries
Please note we now only delivery to  America, other countries will support in the future, please subscribe to our website or please contact service@downluxe.com to know details.

Shipping Time

The time frame of an order delivery is divided into two parts:
Processing time: Within 48 Hours
Standard Shipping :  3-4 days

Expedite Shipping :   1-2 days 

NOTE:

1.Delivery time=Processing time+Shipping time. Our warehouse needs 1-2 business days to process your order. You will receive a notification once your order has been shipped.

2.In most cases, the package will be delivered within the estimated time of arrival. There may some delay due to Covid-19 ,bad weather or other factors, Thanks for understanding!

3.All delivery times are quoted in business days, weekends and holidays excluded. Order will be processed the following working day if all orders placed after Friday.

Shipping Cost

Standard Shipping : $5.99
Expedite Shipping : $12.99

Shipping Notice

We will update the tracking information after the package is shipped. You will receive a email of shipping notification and tracking details.

If you wanna cancel your order, please contact us as soon as possible before receiving the shipping notification email.  

Any questions, please contact us via email service@downluxe.com