Shipping Countries
Please note we now only delivery to America, other countries will support in the future, please subscribe to our website or please contact service@downluxe.com to know details.
Shipping Time
The time frame of an order delivery is divided into two parts: Processing time: Within 48 Hours Shipping time: 3-4days You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Ergonomic Neck Pillow: The ergonomic pillow offers five sleeping zones to provide optimal support for your neck, head and shoulder. This scientific design keeps the cervical spine from deforming and specifically reduces neck & shoulder acid, headache and snoring, helping you get 8 hours of deep sleep.
Two Neck Support Heights: The memory foam pillows measure 26"Lx 17"W and are designed as different heights on both sides. You can simply rotate the pillow 180 degrees to enjoy a higher or lower height. Our cervical neck pillow is suitable for back sleepers, side sleepers, stomach sleepers, etc.
Removable & Washable Pillowcase: Side sleeper pillow comes with a premium pillowcase made of breathable microfiber and down alternative filling. The pillowcase has a hidden zipper, removable and machine washable. Our contour pillow has moisture absorption and breathability properties, giving you a comfortable sleep all night.
Slow Rebound Memory Foam: The filling of the neck support pillow is high-density memory foam, which is soft to touch and has a balance of comfort and support. It has a slow rebound function of 3-5 seconds, which will not deform and compress the auricle like other ordinary pillows, providing sufficient comfort and support.
Best Gift Choice: Orthopedic pillow can effectively prevent cervical spine problems, allowing you to fall asleep faster and experience deeper sleep. It is the best gift choice for friends, family, colleagues and yourself. If you have any question about our cervical pillow, please feel free to contact us and we will solve it for you within 24 hours.
OEKO-TEX®
Safely produced without the use of harmful chemicals or synthetics. STANDARD 100 by OEKO-TEX® Certification.•Machine wash cold separately, delicate cycle with mild detergent
•Tumble dry on low heat or sun-dry.
3-5 Second Slow Rebound Memory Foam for Optimal Comfort
The neck support pillow is filled with high-density memory foam, providing a soft touch with a perfect balance of comfort and support.Breathable
Crafted from carefully selected breathable microfiber and down alternative filling, our pillowcase ensures a cool sensation and delivers ultra-soft comfort for an enhanced night's sleep.